Okay! So you're travelling and you need a dog loving family to keep your dog? Before we go any further, let's update your profile.
Profile? Where is that?
Once you're signed in, click on the top left box with your name. In the dropdown that appears, click on Profile to go to your profile. Your profile is what prospective hosts see when you make a reservation request, so make sure you write a short text about you and your dogs. Do put up a picture, so hosts know who they are talking to.
If you haven't verified your email, click on the 'Verify' link against your email address, so we can get in touch with you if we find a suitable host for you.
Let's find a host
Once you're done updating your profile, you need to find a good host for your dog. The search bar is shown on all pages to help you search from anywhere in Waggle. Type in the breed of your dog and your city and click on 'Find a Host', and we'll show you a list of hosts in your city who are willing to take in your breed.
When you see the search results, you can refine your search further to narrow down the results by cost, your preferred location, the residence type of the hosts or the availability of hosts based on your travel dates.
You can see the complete profile of each host by clicking on their listing title. Be sure to read the reviews of each host, so you get a good idea of how wonderful a time your dogs are going to have.
I like a host. How do I make a reservation?
Bingo! So, you've found the perfect host for your dog! First, send them a reservation request. On the host's profile page click on the Make a Reservation Request button. In the pop up that shows, type in your dates of travel and the number of dogs you want to keep at the host's place. Waggle will show you the amount you are required to pay the host, inclusive of Waggle fee. Add a personal message to the host and hit 'Send Request'.
The host will ensure that they are available on those days and accept your request, or they may ask you more details about your dogs before they accept your request. Waggle will send you email notifications whenever the host asks you a question or accepts/rejects your request, so you can promptly take action on your request.
A host has accepted my request. How do I make the reservation?
When a host accepts your request, Waggle will send you an email. Click on the link in the email or go to Inbox in your Dashboard. The accepted request will have a tag of Host Accepted. View the host's message and if you wish to make the reservation, check the Make Reservation box and send the host a message. Your reservation is now created. Waggle will send you an email consisting of the reservation details.
At anytime, you can view all the details about your reservation in the Your Reservations tab of your Dashboard.
My travel plans changed. Can I modify the reservation?
If your travel plans do change, you can simply cancel the existing reservation and make a new reservation with the same host. This is because the host may not be available on your changed dates and hence the change needs to be approved by the host.
You can go to the Your Reservations tab on your Dashboard to cancel the reservation.
Can I also be a host?
Of course! Anyone who loves dogs are welcome to host. We will verify you to ensure that guest dogs have a safe and caring environment in your home as well.
You can go to the Your Listings tab on your Dashboard to create your listings. You may also want to read the Host FAQs to know more about how to host on Waggle.